Question 1

Are sales tax included in the cost?

Accepted Answer

No, CA State Tax is additional and collected on all party packages and tangible items (including, but not limited to rented, purchased, personalized and custom orders). We do not collect sales tax on services provided (Star Party Pro, Entertainment Characters, Face Painters, Servers, etc.)

Question 2

Are there any delivery fees?

Accepted Answer

Party-on-the-Go and a basic Theme Party includes delivery up to 15 miles from our LAX location. However, many theme parties and all custom parties incur a delivery fee.

Question 3

How much time is needed for setup?

Accepted Answer

Setup depends on the elements involved in the party.  On average, we need about 30-45 minutes to setup for the Party-on-the-Go and about 2 hours for a Theme Party.  Custom parties may require extensive set up, we'll always let you know how much time is needed for setup.

Question 4

Is there a charge for setup?

Accepted Answer

Setup is covered in the price of the Party-on-the-Go and a basic Theme Party. Non-basic theme parties and custom parties will incur a setup/installation fee and will be included in the quote once all elements involved with the party is known.

Question 5

What type of payments do you accept?

Accepted Answer

We accept payments via debit and credit cards as well as CashApp, Venmo, and Zelle using 323-880-8311. NO PERSONAL CHECKS!

Question 6

What if I have more questions?

Accepted Answer

Just give us a call at 866 9 PARTY 7, we'd be happy to help.