What areas do you service?

We provide balloon décor for the Greater Los Angeles, South Bay, Beach Cities and Los Angeles County. If you’re looking for balloon décor outside of our service area let us know, we will travel.

 

Do you work with any budget?

In a perfect world we would, however, our décor minimum is $300 on weekdays and $500 on the weekends. Our minimum does not include tax, delivery, and setup.

 

Do you charge a delivery fee?

Yes. Delivery fees are calculated based on distance and whether we must return to pick up our equipment or remove the décor, this may not be required for all events.

 

Can I just pick up my balloons from you?

We currently only offer delivery service.

 

Can we meet at the venue?

Of course. An on-site consultation is available Monday – Thursday. An on-site consultations fee is $150 and will be applied to your total should you book with us.

 

Are there any other fees I should be aware of?

In addition to taxes and the delivery fee, there are fees associated with setup and breakdown. Visit our Terms and Conditions page for more information.

 

When should I place my order?

As soon as possible. Once you’ve booked the venue, décor should be your next priority. Event dates fill up quickly and we work on a first come first serve basis. Orders placed less than 7 days from the event date are subject to a rush fee. This fee is to ensure we can rush ship any products needed for your event, cover additional staff coverage, etc.

 

I bought balloons elsewhere; can you inflate them for me?

No. We do not inflate balloons other than our own. We cannot guarantee the quality of the balloons.

 

How do I pay?

Once you’ve accepted the quote, reviewed and signed the contract an invoice will be emailed to you for payment. We accept debit/credit cards, as well as Zelle, CashApp, and Venmo using 323-880-8311.

 

Do you donate your services or offer trades?

We would love to donate to every worthy cause, but we’re not able to; however, we can offer a 10% discount to any non-profit organization with a 501C3 designation. We currently do not offer trades for services or social media shout outs/mentions.

 

What’s your cancellation policy?

Once your event is booked, we immediately get started on your event including reserving the time slot (meaning not taking on another client for that time slot), ordering supplies, etc. for that reason any monies collected is not refundable. We will be happy to give you credit for a future event equal to any amount paid. There are no refunds for any order.

 

How long will the balloons last?

It really depends, if indoors, air-filled balloons can stay inflated for weeks depending on the location. If outdoors, balloons subjected to sun, heat, rain, winds, etc. can affect their longevity. In either case we cannot guarantee the balloons will last any specific amount of time.

 

How long will helium balloons float?

Keep in mind we only do air-filled designs, but to answer your question helium filled ballons can last up to 3 days depending on the conditions. Outdoor conditions are harsher than indoors.

 

Can we release balloons in the air?

Keep in mind we only do air-filled designs; they do not float. However, it’s important to know that releasing balloons in the air in the state of California is illegal. We do not recommend it. In addition, balloons could cause damage to electrical power lines and pose a threat to small children, pets and wildlife.

 

If balloons are biodegradable, how will they pose a threat to small children, pets, and wildlife?

Some balloons, like most latex balloons are biodegradable, however, foil/mylar are not. Balloons pose a threat to small children, pets and wildlife because the balloon or its string can be mistaken for food and would be a choking hazard. It’s always best to dispose of the balloons properly.

 

I’m ready to book, what’s next?

Click on the Contact tab and complete the form, one of our Party Planners will get back to you within 48 hours (weekends may take longer) or give us a call at 866 9 PARTY 7 (866-972-7897).

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